Terms and Conditions
Terms & Conditions
Thank you for your interest in our hampers! We're excited to serve you. Before you proceed with your purchase, please take a moment to review our Terms and Conditions. By making a payment, you agree to these terms. We look forward to delivering your order!
Order Placement and Confirmation
Changes: Once your order is confirmed and payment is received, changes, refunds, or order cancellations are not possible.
Product Availability: Product availability may vary depending on seasonal factors and stock levels. We reserve the right to substitute items with similar or higher value products if necessary.
Payments
Payment: Full payment is required before order processing.
Payment Type:
- Virtual Account: Our team member will send you a link with our virtual number account.
- Proof of Payment: After transferring the payment, please send a screenshot of the confirmation to our WhatsApp number at +62 811 152 282.
Delivery & Pickup
Changes: Please note that any changes to the delivery address or date must be made at least 3 days in advance. Changes made after this deadline is not possible due to logistical constraints.
Cake Pickup: Due to the delicate nature of our cakes, all cake orders must be picked up via car courier such as GrabCar or GoCar.
Delivery Fees:
For Pickup: Self-pickup is available at Jl. Cipaku V No. 12, Kebayoran Baru, Jakarta Selatan. You can arrange pickup through Gojek or Grab.
Multiple Delivery Addresses: For deliveries to more than 3 addresses, please contact our customer service via WhatsApp (+62 811 152 282) to arrange details.
Changes: Please note that any changes to the delivery address or date must be made at least 3 days in advance. Changes made after this deadline is not possible due to logistical constraints.
Cake Pickup: Due to the delicate nature of our cakes, all cake orders must be picked up via car courier such as GrabCar or GoCar.
Delivery Fees:
- Jakarta Area: IDR 110,000 (Please provide your complete address)
- Outside Jakarta (Bogor, Depok, Tangerang, Bekasi): IDR 200,000 (Please provide your complete address)
- Multiple Address Fees: Additional delivery charges may apply for orders exceeding 15 cakes or 8 hampers per address.
For Pickup: Self-pickup is available at Jl. Cipaku V No. 12, Kebayoran Baru, Jakarta Selatan. You can arrange pickup through Gojek or Grab.
Multiple Delivery Addresses: For deliveries to more than 3 addresses, please contact our customer service via WhatsApp (+62 811 152 282) to arrange details.
By paying this invoice, you agree to our terms and conditions. We appreciate your prompt payment and look forward to serving you.