For any complaints, the following information must be provided within 24 hours of receiving the product(s):

A detailed explanation of the reason for the return and a clear video and photographic evidence of the damages, defects and/or reason for the return prior to opening the product(s)

Please kindly send us a message through our Contact Info below or you can visit our store.

Contact Info:
Pand’Or Wijaya
Phone : 021 7208351
Customer Service : +62 811-1470-512 (whatsapp)